Filed under: Recalls, Safety, Ford, Lincoln, Mercury
The Detroit News is reporting
will recall some 370,000 Crown Victoria
(pictured), Mercury Grand Marquis
and Lincoln Town Car
vehicles from model years 2005 through 2011, for an issue regarding the lower intermediate steering shaft. 355,000 of the vehicles in question were sold in the US, with the other 15,000 sold in Canada.
The report indicates that corrosion of the lower intermediate steering shaft could cause a "loss of steering," presumably because of a partial or complete failure of the part. The report points out the dealers will inspect and replace the offending steering component for recalled cars, and may also secure a lower steering column bearing and replace the upper intermediate steering shaft as needed. The company is unaware of any reports of the faulty part causing any accidents or injuries.
Ford helpfully lists states in which corrosion is more likely to have taken place, mostly in the Snow Belt, as you might guess. Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Wisconsin, West Virginia, and the District of Columbia are listed.
The Detroit News
also quotes a Ford spokeswoman saying, "Customers located in other states who routinely operate their vehicles in one of these areas, or customers who have concerns regarding their steering, will also be able to have their vehicles inspected and repaired if necessary."
Ford recalling 370,000 Crown Vic, Grand Marquis and Town Car models originally appeared on Autoblog on Fri, 30 Aug 2013 13:00:00 EST. Please see our terms for use of feeds.Permalink
| Email this
Filed under: Government/Legal, Technology, Ford, Lincoln, Mercury, Infotainment
A national law firm, Hagens Berman Sobol Shapiro LLP, has filed a proposed class action lawsuit whose presupposition is that MyFord Touch
is defective. Specifically, the complaint states that the system - as well as the MyLincoln Touch
and MyMercury Touch clones - often freeze, fail to respond to voice or touch commands and have issues connecting to mobile phones.
According to Hagens Berman managing partner Steve Berman, MyFord Touch is a theoretically "brilliant idea" that falls short in actual execution. Said Berman in a press release, "In reality, the system is fundamentally flawed, failing to reliably provide functionality, amounting to an inconvenience at best, and a serious safety issue at worst."
Other MFT issues enumerated within the 41-page filing include problems controlling the window defroster, rear-view camera and navigation system. The suit maintains that Ford
is aware of the problem but has yet to submit a workable and acceptable solution to MFT customers. Scroll down if you'd like to read the full press release
Continue reading Proposed class-action lawsuit targets 'defective' MyFord Touch
Proposed class-action lawsuit targets 'defective' MyFord Touch originally appeared on Autoblog on Tue, 16 Jul 2013 15:58:00 EST. Please see our terms for use of feeds.Permalink
| Email this